Everlane is hiring work at home chat and email customer support professionals in the following U.S. states: California, Colorado, Florida, Illinois, Kansas, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Tennessee, and Virginia.
Hours for these home-based positions are 20 to 25 per week.
From the company:
“Everlane is seeking empathetic and creative problem solvers for our Customer Experience Team. Our success is rooted in our commitment to not only fielding a customers’ requests, but also anticipating their needs. We’re looking for folks who are socially intuitive, love researching complex issues, and know when to make an exception.
“As a Part Time CX Online Support Associate, you’ll work remotely and autonomously, answering questions that customers write in to support over email or live chat. You’ll troubleshoot issues like lost packages and damaged items, provide sizing advice, and become an expert on Everlane products.”
- Are autonomous, self-managed, and resourceful given you’ll work alone every shift
- Have a resume and application that is 100% free of spelling or grammar errors
- Have an up-to-date, working laptop or desktop computer with reliable Wi-Fi (100mbps or higher is recommended)
- Can commit to a consistent schedule for at least a few months at a time
- Have Zendesk experience (a plus)
- Are sarcastic (a must)
Work at home chat and email customer support agents must be available to work 20 hours per week. Shifts are 3 to 8 hours.
Additionally, you must be available to work at least one weekend shift. Shifts are available around the clock.
If interested in learning more about this remote opportunity, please see the original work at home employment listing. Good luck!
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