Jack Henry and Associates Fraud Center is seeking a work at home customer service professional in the U.S. This home-based position is full-time.
Compensation for this work at home customer service job is $15 to $18 per hour.
From the company:
“As a Fraud Prevention Representative, your duties will include providing high-quality customer service while fielding calls related to fraud prevention, lost and stolen cards, and transaction assistance in a very busy call center environment.”
Requirements (from work-at-home job listing):
MINIMUM QUALIFICATIONS
- Minimum 1 year of experience in a high volume, inbound contact/call center.
- Must be able to work assigned schedule in a 24/7 call center that will include nights, weekends and holidays.
- Must be able to work a 3-week training schedule Monday through Friday during standard business hours.
PREFERRED QUALIFICATIONS
- Experience with payments, card solution and/or banking.
- Strong data entry and navigation skills.
- Ability to type at least 45 WPM.
- Receptive to feedback, coaching and suggestions for improvement.
- Computer literate with a strong working knowledge of MS Office (Word, Excel, Outlook).
The company offers its work at home customer service agents the following benefits:
- Health insurance
- Dental insurance
- Vision insurance
- Retirement plan
- Paid time off
- Flexible schedule
- Tuition reimbursement
From the company:
“To be successful in this position, you must have strong written, verbal and interpersonal communication skills, as well as the ability to exhibit professionalism in handling multiple tasks in a fast-paced environment.”
If interested in learning more about this remote opportunity, please see the original home-based employment listing. Good luck!
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