Ipsy is hiring work at home email customer service reps in the following states: North Carolina, California, and New York. You must be able to work 12:00 p.m. to 8:00 p.m. Pacific, including one weekend shift per week.
“This position is responsible for managing sensitive customer interactions, proposing creative solutions, and establishing rapport with our engaged community.”
Requirements (from work-at-home job listing):
- Support driven. You have a passion for problem-solving and enjoy being challenged. Helping others comes naturally to you.
- Perceptive and empathetic. You proactively anticipate customer needs. You can adapt your tone and approach to fit a diverse range of customer personalities and situations.
- Honest and authentic. You’re comfortable being yourself and genuinely enjoy connecting with others. You express yourself openly and respectfully, and function well as part of a team.
- Reliable and accountable. You’re consistent, dependable, and adhere to a set work schedule.
- You take ownership over the quality of your work and make an effort to improve.
- Innovative. You’re a creative thinker who can offer solutions to the trickiest conundrums. You bring compelling ideas to the table in an effort to catalyze positive change.
- Bachelor degree or equivalent experience
- 1-3 years in customer-centric industry
- Strong computer and typing skills, very comfortable with web-based applications and navigation between tools
- Exceptional written communication skills with keen attention to detail
- Entrepreneurial spirit with ability to manage workflow efficiently
- Willing to work one weekend shift per week
- Experience providing customer support via social media is a plus
As a remote customer service rep for Ipsy, you will be assisting customers via email, sharing your knowledge of Ipsy, and creating a positive experience by handling sensitive issues and providing quick resolution. You will also be sharing the insights you gain in this position with the company’s marketing, product, and technology teams.
These work at home email customer service positions appear to be full-time.
If interested in this home-based opportunity, please see the original work at home employment listing. Good luck!
If you’d like to learn more about training online for a work at home career, read my post – Training Online for a Work at Home Career: My Experience!
For a huge list of home business ideas and extra income opportunities, see my post: 42 Best Money-Making and Extra Cash Opportunities!
