Broadpath is hiring work at home member customer service reps in the U.S. All home-based reps must be organized, dependable, and service minded. You also must have excellent time management abilities.
These work at home member customer service jobs appear to be full-time positions and are available immediately.
From the company:
“As part of our dynamic team, you will provide world class customer service to our members via inbound calls. You will assist them with questions surrounding their coverage, updating relevant account information, or helping resolve any inquiries they may have! Training Completion Bonus! Upon successful completion of onboarding paperwork, Corporate Compliance Training, and attendance of your paid training, you will receive our $100 Training Completion Bonus!”
Basic Requirements (from work-at-home job listing):
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Minimum 2 years of call center experience
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Some experience in money or financial customer service capacity, i.e. credit advisor, cashier, etc
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Maintain daily productivity and time management requirements
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Show excellent customer service skills, as indicated by Quality Assurance scores and other measures
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Strong customer service skills including diplomacy and the art of diffusing tense situations
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Excellent attendance and strict adherence to daily schedules is required in order to be successful in the job
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High School Diploma or GED preferred
Experience working from home is a definite plus.
The company will reward you with a $100 signing bonus upon completion of training.
Responsibilities (from listing):
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Associates are expected to meet or exceed established performance goals in the areas of efficiency, call quality, customer satisfaction, first call resolution, adherence, and attendance
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Work a highly regimented schedule with a full day of assisting customers on the phone
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Properly escalate telephone calls to escalated departments, process online call sheets and required documentation
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Ensure compliance with BroadPath, Client, and any job specific regulations in place for their team and role
If interested in learning more about these work at home member customer service jobs, please see the original home-based employment listing (SCROLL DOWN THE PAGE). Good luck!
This remote job not right for you? Check out my earlier post – 10 Legit and Affordable Online Courses to Prepare You to Work from Home!
