Hotel Tonight is hiring work at home phone customer service agents in the following U.S. states: Florida, Oregon, and Texas.
These are full-time work at home positions.
From the company:
“We are growing our team and looking for experienced call center professionals who are available to work a full-time schedule (40 hours), all shifts, including nights, weekends, and holidays. Our customer experience agents are valued members of our team who enjoy benefits, ownership in the company’s success through stock options, and a tight-knit remote team culture.”
Requirements (from work-at-home job listing):
- At least one year of high-volume call center experience in a metric-driven environment is required
- Tech-savvy and proficient with iPhone and Android – you can quickly and easily navigate and multi-task across apps, the internet, chat programs, and video conferencing tools
- A strong track record of delivering exceptional customer service at a customer-oriented business, bonus for experience in the hospitality industry
- Comfortable being empowered to make decisions and a strong understanding of the financial implications of those decisions
- A natural at efficient and straightforward communication in a non-scripted, high-touch service environment
- The ability to translate those stellar communication skills from the phone to the written word
- Cultural knowledge and ability to apply cultural context to customer support
- Grace under pressure and an instinctual inclination toward hospitality
- High emotional intelligence, empathy, and strong active listening skills
- A true passion for helping people, fixing problems, and figuring things out!
- Reliability and strong work ethic
- Experience with Talkdesk, Slack, and Desk.com a huge plus!
The company offers its work at home agents the following benefits: health, dental, vision, stock options, a 401K, and more!
If interested in learning more about this remote opportunity, please visit the original work at home employment listing. Good luck!
Finding a home-based job can be challenging. But you can up your odds considerably by training online for a work from home career. Read my earlier post – Training Online for a Work at Home Career: My Experience!
