Convergys is hiring work at home customer service and sales agents in 35 U.S. states. These are full-time positions. You must have your high school diploma or its equivalent and a minimum of one year of customer care experience (one year of sales if you want to be considered for a sales position).
The company has three types of work at home customer service positions they hire for on a regular basis: customer service, sales & service, and technical support. The application process, your qualifications, and your experience will determine which is the best fit for you.
Requirements (from work-at-home job listing):
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Have your own PC (less than six years old) and high speed Internet service, both of which will be tested as part of the application process. You can work from a laptop, but will need to be hard-wired while working.
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Your monitor will need to be 17” – minimum (capable of 1024 x 768). A flat panel display is highly recommended; televisions cannot be used as monitors.
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A quiet, distraction-free location in your home to work.
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A telephone (land line or cell) is required for part of your training and team calls. This phone is not used to receive your incoming work calls; your Internet connection is used for that.
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An approved headset and flash drive will be required before you start working with us. They are not required as part of the application process, so please do not purchase them before we extend a job offer to you.
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A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously.
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Must be a “people person” who enjoys talking and assisting others. Think about how much you enjoy receiving excellent customer service yourself? Well, we need you to take pride in providing that same great service to others.
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Must have 7 days/week availability, as customer service is something that is provided by most companies every day of the week.
Compensation starts at $9.00 per hour. The company provides medical, dental, and vision benefits, as well as tuition reimbursement and 401K.
If interested in this telecommute opportunity, please visit the company website. Good luck!
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