Convergys Hiring Work at Home eBay Customer Service

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Convergys is hiring work-at-home eBay customer service and sales agents on a part-time basis. You must have your high school diploma or its equivalent. You must also have high-speed Internet and a quiet home office, free of distraction.

Requirements (from job listing):

  • 6 Months customer service role, minimum
  • eBay buyer/seller experience is a plus
  • Strong customer service skills required, including the ability to employ active listening, deliver empathy and value statements, and adapt to customer situations in order to present offerings/products/services tailored to customer need and eligibility
  • Ability to perform customer service and sales functions at a computer/telephone station in a professional work at home office environment
  • Excellent problem solving / analytical skills, ability to identify root cause of customer issue
  • Ability to work a flexible work schedule as required
  • Proficient computer (MS Windows) and internet navigation skills
  • Good Q&A skills, flexible with change
  • Quick thinker, good solution skills
  • Ability to communicate in English clearly and effectively, both verbally and in writing

If interested in learning more about this work-from-home opportunity, please see the original job listing.  Good luck!

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