Hilton Hotels is hiring full-time work at home reservations agents in the following 28 U.S. states: Alabama, Arkansas, Delaware, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Michigan, Mississippi, Missouri, Nebraska, New Hampshire, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Wisconsin and Wyoming.
All training will be done virtually from your home office. These are full-time work at home positions.
From the company:
“The Reservation Sales Specialist will relentlessly advocate for the customer by selling experiences, customizing every interaction, and personalizing solutions. The Reservation Sales Team innovates fearlessly to create an ownership culture where every member is responsible for delivering a world-class customer experience while driving revenue.”
Requirements (from work-at-home job listing):
- High School Diploma/GED
- Three (3) years’ steady job experience in a consultative customer service oriented and/or sales role
- One (1) year of successfully meeting specific metrics/goals in a performance-driven role, including high customer satisfaction scores, negotiating, overcoming objections, and/or upselling and cross-selling
- Ability to provide a quiet work environment or home office, free from noise and distractions for your entire shift and be self-motivated
- Attendance and active participation in virtual training sessions, including timely and 100% completion of self-paced training modules
- Regular and punctual attendance, in conformance with the standards established by HRCC, is critical to the successful performance of this position
- Effective time management and ability to work independently in a Work-From-Home or onsite environment
- You think and act independently, use good judgment, and build rapport with customers.
- You deliver great customer experiences, thrive in a virtual environment, and are invigorated by constant personal interaction.
- You are willing to learn and embrace Hilton values and HRCC tenets, which guide our unique style of service.
- You take ownership, are accountable, and take initiative.
- You are high-energy, positive, and have excellent communication and active listening skills, including speaking, reading, and writing fluently in English.
- You possess strong sales and service skills and can influence customers.
- You have the ability to support a flexible working schedule.
- You can set up job related computer equipment, run various computer programs, troubleshoot, and fix issues independently. You are accountable for downtime related to technology issues and report outages in a timely manner.
Compensation is competitive.
After 90 days, you will be eligible for the company 401K. Hilton also offers its employees paid time off and travel discounts for family.
The company also provides its work at home employees the following equipment: including desktop terminal/hard drive, keyboard & mouse, headset compatible with hard drive, flash drive, and Ethernet cable.
If interested in learning more about this telecommute opportunity, please visit the original work at home employment listing. Good luck!
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