TruBridge is hiring remote healthcare service specialists in the U.S. These are full-time, home-based jobs. No overnights or weekends.
Training for these remote healthcare service specialist jobs is paid.
From the company:
“This position is responsible for assisting patients with questions regarding medical statements and processing payments through incoming and outgoing calls while maintaining a professional level of customer service. This is not a hard collections agency and no sales quotas to meet.”
Requirements (from work-at-home job listing):
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Call Center: 1 year (Preferred)
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Customer Service Experience (Preferred)
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Basic Computer and Math skills (Required)
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Reliable High-Speed Internet Access (Remote Employees)
Education:
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High school or equivalent (Preferred)
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Paid Differential for Spanish Speaking Bilingual Agents
Responsibilities (from listing):
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Makes outbound courtesy calls to patients to ensure they are receiving their statements, answer any questions about their account(s) and reach a payment resolution against their account(s)
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Receive incoming calls from patients to answer their questions and reaches payment resolution against their account(s)
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Responsible for consistently meeting production and quality assurance standards
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Process credit card payments accurately against the patient’s account(s)
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Maintain quality customer service by following company policies and procedures as well as policies and procedures specific to each customer
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Protect customer information by keeping all information confidential
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Updates job knowledge by participating in educational opportunities
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Document and update patient accounts with
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Able to work in a fast-paced environment
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Communicate effectively and consistently within team
The company offers its remote healthcare service specialists a generous benefits package which includes, medical, dental, vision, paid time off, a 401K retirement plan, and much more.
If interested in learning more, please see the original home-based job listing. Good luck!
📣 There’s never been a better time to train online for a work at home career in the healthcare industry! Train online to be a home-based medical coder or medical transcriptionist!
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