Home-Based Community Moderator Job with OKCupid

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Home-Based Community Moderator Job with OKCupid

OkCupid is hiring a home-based community moderator in the U.S. This is a temporary 3-month contract position, with the opportunity to join the company full-time with excellent performance.

Hours for this home-based position are 40 per week, and scheduling is flexible.

What you’ll be doing in this remote role (from job listing):

  • Work in a queue-based environment
  • Review content including profiles, photos, and messages
  • Detect and remove users violating our Terms of Service from the site
  • Handle critical reports about sensitive topics that require tact and attention to detail
  • Work closely with the moderation team, as well as Legal and Support
  • Assist on special projects as needed

From the company:

“OkCupid is the only dating app that connects people over what really matters—and it works! Odds are a person you know has met someone on OkCupid (seriously, just ask around). Joining the OkCupid team means getting to help millions of people connect every day…

You’ll play a meaningful role in protecting OkCupid’s ecosystem and ensuring user happiness by reviewing reports of scammers, harassers, fraud, and Terms of Service violations.”

Requirements (from work-at-home job listing):

  • Prior experience (2+ years) with website moderation and/or digital fraud prevention
  • Excellent attention to detail
  • Deep understanding of internet norms and interactions
  • Experience troubleshooting complicated scenarios
  • Strong pattern recognition and research skills
  • Excellent judgement, including knowing when to escalate and how to prioritize
  • Sensitivity to a diverse and global user base
  • Real passion for helping people
  • The ability to work reliably and independently from home
  • A well-written cover letter stating why you’re excited to work for OkCupid

Bonus points (but not required):

  • Fluency in a second language (Hebrew especially, but also Hindi, Tagalog, Arabic or German)
  • Prior experience working with legal teams, law enforcement, or crisis helplines
  • Familiarity with OkCupid

The company offers its home-based community moderators full benefits, including health, dental, vision, and 401K.

If interested in learning more about this home-based community moderator position, please see the original work at home employment listing. Good luck!

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