Amazon Hiring Seasonal Work at Home Customer Service Associates in U.S.

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Amazon Hiring Seasonal Work at Home Customer Service Associates in U.S.

Amazon is hiring seasonal work at home customer service associates in the following U.S. states: Alabama, Arizona, Arkansas, Iowa, Kansas, Louisiana, Mississippi , Missouri, Nebraska, New Mexico, North Dakota, Oklahoma, South Dakota, Tennessee, Texas, Washington, Wisconsin, and Wyoming.

Compensation for these work at home positions is $15.00 per hour. Overtime is 1.5 x the base rate.

From the company:

“As a CSA, the majority of your time will be spent helping a variety of Amazon customers and drivers by phone, and sometimes via email and chat. You will use tools and programs to navigate the site, research accounts, review options and solutions for customers, and communicate them effectively.”

Requirements (from work-at-home job listing):

  • The average amount of scheduled hours per associate generally consists of 20-29 hours per week, with the expectations to work up to 60 hours a week if there is a customer need, large-scale event or if peak season requires.
  • Support a varying work schedule to meet our business and customer needs.
  • Complete mandatory training (this schedule will be different from your work schedule upon hiring)
  • Provide a work area free of any and all distractions. You must be able to devote your full undivided attention to the Amazon customer.
  • Agree you will not provide child or adult care during hours of scheduled work.
  • Possess a High School Diploma or equivalent.
  • Support customers through typing, phone, and computer skills by navigating the internet and website, multiple browsers, email, social media, and instant messenger or chat tools.
  • Follow detailed verbal and written instructions.
  • Empathize with customers and prioritize their needs.
  • You must not be a current Amazon employee. If you are an internal applicant please reach out to your local HR representative to discuss transfer eligibility.

Preferred Requirements:

  • Previous customer service experience
  • Previous call center experience
  • Logical problem-solving skills
  • Experience in a fast paced environment
  • Experience in prioritizing tasks and time to ensure efficiency

Home-based employees are eligible for health benefits after 90 days of employment.

Remote employees are also eligible for an employee discount and employee assistance.

If interested in learning more about these seasonal work at home positions, please see the original home-based employment listing. Good luck!

This job not right for you? Read my earlier post – 8 Free Work at Home Courses and Resources You Don’t Want to Miss! It might give you some ideas!

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