The Disney Store is again hiring work at home guest services representatives – this time in Nevada, Texas, and Arizona! In this work at home role, you will be providing excellent customer service to Disney’s guests.
You must have your high school diploma or its equivalent to qualify for these home-based opportunities.
From the company:
“The Cast Member’s primary responsibility is to create Magical Moments for Guests of all ages, as well as ensuring a superior Guest experience. This is achieved by engaging and providing Guests with entertaining and magical interactions when they connect with the GSC. This is a part time, non-exempt position, working from home.”
Requirements (from work-at-home job listing):
Basic Qualifications:
- Guest Service experience preferred and ability to demonstrate strong Guest-focused engagement over the phone and via email
- Strong attention to detail
- Excellent communication skills, both verbal and written
- Computer proficiency including personal consumer online shopping experience, knowledge of multiple browsers including navigating websites, mobile web/mobile application experience, use of Microsoft Office Suite, and basic troubleshooting preferred
- Demonstrated success working as a member of a team
- Ability to receive feedback and take action as appropriate
- Access to a reliable, high-speed Internet connection required
- Proven ability to work in a structured environment
- Able to work a flexible schedule that meets the needs of the business, including evenings, holidays, weekends, and call-in shifts
Preferred Qualifications (But Not Required):
- Proven bilingual skills, written and spoken (Spanish)
- Previous experience in contact center or retail or service industry
Finally, all work at home employees must have a quiet home office free of background noise and distractions during scheduled hours.
Duties (from listing):
- Answer inbound calls and email assisting Guests, providing impeccable Guest service
- Contact Guests via outbound calls as instructed by supervisory staff
- Identify and resolve issues that impact our Guests’ experiences
- Channel escalated issues to appropriate supervisors/managers
If interested in this home-based opportunity, please see the work at home employment listing for your state: Nevada, Texas, and Arizona. NOTE: If you don’t see the job listing, that means they’ve filled positions for your state. However, you can search the words “work at home” and “remote” to find openings here. Good luck!
For a huge list of home business ideas and extra income opportunities, see my post: 50 Best Money-Making and Extra Cash Opportunities!
