Virtual Customer Service Reps: Victoria’s Secret Hiring!

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Virtual Customer Service Reps: Victoria's Secret Hiring!

Victoria’s Secret is hiring virtual customer service reps in Tennessee, Georgia, Texas, and South Carolina. These work at home positions are full time.

These home-based jobs are seasonal.

From the company:

At Victoria’s Secret & Co., our Customer Care Services team is at the core of each interaction with our customer. Whether assisting customers with exchanges, billing questions, or simply selling and recommending our best products, our goal is to Make Every Interaction Count!

“We are searching for Virtual Seasonal Customer Service Representatives to join our team for the 2022 Holiday season. In this role, you will delight our customers by assisting them with ordering, sizing, checking availability and navigating our website.”

Requirements (from work-at-home job listing):

  • Must have customer service experience that involved making product recommendations, resolving issues, utilizing negotiation skills, answering questions, providing information about policies and procedures

  • Must have professional phone presentation and communication skills

  • Must pass background check

  • Typing speed of 35-40 WPM with 95% accuracy preferred

  • Basic computer experience with excellent navigational skills

  • Ability to perform basic mathematical computations

  • Ability to handle high contact volume while maintaining superior customer relations and service

  • Previous call center experience is a plus

  • Regular and reliable attendance is essential

Compensation for these virtual customer service reps starts at $13.00 per hour.

Home-Based reps qualify for a 40% discount at both Victoria’s Secret and Bath & Body Works, as well as 8 hours of holiday pay.

If interested in learning more about this home-based position, please see the original work at home job listing. Good luck!

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