Work at Home: American Express Hiring Customer Care Reps

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Work at Home: American Express Hiring Customer Care Reps

American Express Customer Care is seeking work at home customer service agents in all states except California, Alaska, and Hawaii.

These are part-time, virtual positions. Paid training for these work at home positions will take place from your own home on equipment provided by the company.

From the company:

“Our award-winning customer care organization delivers phone support to millions of customers, deepening relationships while efficiently finding creative solutions to meet customers needs. Working as a part-time virtual customer care professional , you can work from home and build a career, delivering on our brand promise and providing world-class service to our customers, while we support you with first-class training, schedule flexibility, and progressive opportunities to grow.”

Qualifications (from work-at-home job listing):

Do you:

  • Understand the importance of managing sensitive card member information with integrity?
  • Possess the relevant experience of successfully interacting with customers? (Phone support preferred)
  • Actively listen and identify both spoken and unspoken needs?
  • Adapt your communication style to a wide variety of personalities and situations?
  • Commit to implementing feedback as a means to achieving individual and team performance goals?
  • Have the resilience needed to efficiently manage a steady stream of customer calls, while balancing performance to meet a variety of metrics?
  • Have a passion for consultative sales, recommending products or solutions tailored to each customer?
  • Have the technical savvy to multitask and navigate through multiple Windows-based applications with speed and accuracy?
  • Value timeliness and reliability, as it is imperative you are at work on time and adhere to your schedule each day?

All work at home employees must attend 100% of the paid training.

Starting compensation is $15.73 per hour, with monthly bonus opportunities available.

Flexible schedules are available. The company offers its work at home employees a generous benefits package after 90 days of employment.

If interested in this telecommute opportunity, please see the original work at home employment listing. Good luck!

If you’d like to learn how to train online from home for a work at home career, read my earlier post – Prepare from Home for a New Career!

Check out the Top 100 Companies with Work at Home Jobs!

📌 Want to See More Work at Home Jobs? Check Out FlexJobs! Every Job Hand-Screened, Legitimate, and 100% Guaranteed!


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