Work at Home: Credit Card Customer Support Jobs with Discover

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Work at Home: Credit Card Customer Support Jobs with Discover

Discover is hiring part-time, work at home credit card customer support agents in the following U.S. states: Ohio, Utah, Arizona, Delaware (and surrounding area), and Illinois.

The company is currently offering sign-on bonuses to new hires of up to $2,000.

From the company:

“With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world’s leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.”

Requirements (from work-at-home job listing):

The Basics: 

  • Be reliable! We need you here to take care of our customers. Be committed to working your schedule.
  • Enjoy helping others. You will be busy, taking call after call, assisting our customers.
  • We are always looking for ways to make things better for our employees and customers- that means you will experience change, sometimes at a fast pace.
  • Positive energy, strong communication, ability to focus on the issue and not take things personally. Let your personality shine.
  • We want you to succeed! That means you will receive coaching and feedback. Be open and willing to try new things.

Bonus Points if you have:

  • 1+ years of experience in related field

Your duties (from company):

  • Working from home, you will need a quiet workspace so you can focus on our customers.

  • You’ll also need a minimum of 5 MBPS up/download speed from your internet provider.

  • You’ll spend the majority of your shift talking with our customers, listening to their concerns, and providing the best solutions.  You’ll be a master problem solver! You might interact with customers on the phone, in a chat session, or responding to emails.

  • We’ll provide you with procedures and tools to handle our customer’s needs and strengthen their relationship with Discover.

  • We’ll provide you with all the equipment you need! Monitors, computer, keyboard, mouse, headset, and an amazing new hire training experience. You’ll also have the best coaches to help you deliver the best service!

Compensation for these work at home credit card customer support agent positions starts at $17.00 per hour, plus a shift differential.

Benefits (from the company):

  • Paid time off (at minimum, 20 personal days + 7 holidays per year)

  • Medical/Dental/Vision/Life Insurance

  • Education Assistance: fully paid Bachelors and tuition assistance & reimbursement options

  • 401K with company match and fixed contribution

  • Employee Stock Purchase Plan

If interested in learning more about these home-based jobs, please see the original work at home job listing. Good luck!

✨ This work-at-home job not right for you? How about a career in:

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