Work at Home Customer Care Jobs with Conduent

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Work at Home Customer Care Jobs with Conduent

Conduent is hiring work at home customer care agents in the U.S. Compensation is $11.50 an hour plus benefits. These are full-time work at home positions.

All work at home agents will be given paid time off, employee discounts, opportunities for bonuses, and more!

From the company:

As a Work from Home Advisor, you will be supporting our customers as a first point of contact, and will be providing solution to their technical issues. We will rely on you to actively listen to our customers and use your technical experience, passion, and creativity to meet their needs. In this role you will not only be there to help customers with their technical issues, but also provide them with incredible customer service.

Requirements (from work-at-home job listing):

  • Technical aptitude and enjoy troubleshooting technology
  • Minimum 6 months experience interacting with customers in some capacity (via phone, chat, in person, etc.)
  • Customer focus
  • Discipline to work remotely and follow a set schedule
  • Flexibility to work between the hours of 7:00 a.m. and 11:00 p.m. CST including weekends, holidays and have the ability to flex up or down based on business needs
  • Ability to manage multiple applications at one time
  • Understand the concepts of navigation, search engines, downloading music, and other web based applications
  • Smartphone, tablet, operating systems, PC or Mac experience
  • Ability to attend approximately five to six weeks of required online/virtual training on a fixed schedule that may include nights or weekends
  • Successful completion of initial training
  • Ability to meet minimum typing speed of 25 WPM while talking to customers
  • Successful completion of pre-employment assessments, criminal background check and drug screen
  • At Home Qualifications
  • A quiet distraction free workspace, ergonomic chair, and desk
  • High Speed Internet Service (5 megabits download and 1 megabit upload) from a reliable provider *some restrictions

Candidates for these work at home positions can be located anywhere in the United States.

If interested in learning more about this home-based job, please see the work at home employment listing. Good luck!

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