Work at Home Customer Support Agent Jobs with Conduent

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Work at Home Customer Support Agent Jobs with Conduent

Conduent is hiring work at home customer support in the following U.S. states: Alabama, Arizona, Arkansas, Colorado, Connecticut, Delaware, Idaho, Indiana, Iowa, Kansas Kentucky, Louisiana, Maine, Michigan, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin, and Wyoming.

Compensation for this work at home customer support position starts at $12.00 an hour, but after 90 days will be raised to $13.00 an hour.

From the company:

“As a Work At Home Call Center Representative you will support our customers and provide solutions to their technical issues. We will rely on you to actively listen and be empathetic while you use your love of current technology, passion and creativity to resolve their problems and meet their needs in a timely manner.”

Requirements (from work-at-home job listing):

  • Technical aptitude with a confident familiarity of smartphones, tablets, operating systems, PC and Macs
  • Minimum 6 months experience providing service to customers in some capacity (via phone, chat, in person, etc.)
  • Are you available to work 6 days a week?  Work 36 hours but get paid for 40!  Hours 4 pm to 10 pm CST or 5 pm to 10:30 pm
  • Handle multiple computer applications at one time
  • Understand the concepts of navigation, search engines, downloading music, and other web based applications
  • Attend approximately 3 to 5 weeks of required virtual training on a fixed schedule that may include nights or weekends
  • Complete initial training with 100% attendance and a minimum 80% passing score on final training exam.
  • Ability to type 35 WPM while talking to customers
  • Successful completion of pre-employment assessments and a background check
  • A distraction free work space that will allow you to meet our requirement of working independently without other parties being in the work space during your scheduled shift. An area where no other parties would enter your work space during your scheduled shift for any reason.
  • Be able to guard client information closely by ensuring that no cell phones, pens, tablets, devices that capture information are in the work area.
  • High Speed Cable Internet Service (10 megabits download and 3 megabit upload) from a reliable cable provider.  Satellite internet not acceptable
  • High School Graduate or general education degree (GED) required
  • 18 years of age or older

The company offers medical, dental, and vision benefits with flexible options, including FSA, HSA, and 401K.

The company also offers ongoing programs to advance your career.

If interested in learning more about this work at home customer support position, please see the original home-based employment listing. Good luck!

This work at home job not right for you? Maybe it’s time to start a home business!

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