Work at Home Healthcare Customer Service Jobs with CareCentrix

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Work at Home Healthcare Customer Service Jobs with CareCentrix

CareCentrix is hiring work at home healthcare customer service professionals in the U.S. Pay for these home-based positions ranges from $16.35 to $20.00 per hour.

Work at home healthcare customer service agents also qualify for monthly incentive bonuses.

From the company:

“Job duties – Identify the need(s) of the referring source and/or patient by collecting all necessary data relevant to that need; interpret, verify and process that data to determine if patient is eligible; and facilitate the initiation and termination of the care and services provided in a timely manner. Respond to customer issues that may arise during and after order processing. Actively engages and coordinates with other team members to maintain a positive, collaborative relationship. Works under close supervision.”

Requirements (from work-at-home job listing):

  • A High School Diploma or the equivalent.

  • Minimum 1 year work experience in customer service.

  • 1 year billing, insurance or claims experience preferred.

  • Experience with Medical terminology, insurance verification or healthcare experience preferred.

  • Proficiency and are comfortable in a computer-based environment.

  • Values of accountability, consistency, engagement, patient compassion, empowerment, respect and outstanding service.

  • Excellent communication, customer service and problem solving skills, as well as the ability to effectively interact with all levels of management and highly diverse customers.

  • Strong organizational skills and be extremely detail-oriented.

  • Critical thinking and the ability to analyze data to understand an expected outcome.

The company offers its work at home healthcare professionals the following:

  • Full range of benefits including Health, Dental and Vision with HSA Employer Contributions and Dependent Care FSA Employer Match.

  • Profit Sharing, generous PTO, 401K Savings Plan, Paid Parental Leave, free on-demand Virtual Fitness Training and more.

  • Advancement opportunities, professional skills training, and tuition Reimbursement

  • Great culture with a sense of community.

If interested in learning more about this home-based opportunity, please see the original remote employment listing. Good luck!

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