Work at Home Member Customer Service Jobs with Broadpath

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Work at Home Member Customer Service Jobs with Broadpath

Broadpath is hiring work at home member customer service reps in the U.S. All home-based reps must be organized, dependable, and service minded. You also must have excellent time management abilities.

These work at home member customer service jobs appear to be full-time positions and are available immediately.

From the company:

“BroadPath is currently hiring experienced Customer Service Representatives to work from home! Customer Service Representatives will be responsible for navigating Healthplan members through the Health Insurance landscape through excellent service. Join our team of Customer Service professionals who have exceptional experience and are dedicated to excellence. Come work remotely with BroadPath as a Customer Service representative!”

Requirements (from work-at-home job listing):

  • Previous customer service experience
  • Computer literate (Microsoft Windows, keyboarding skills, strong systems aptitude)
  • Maintain balanced performance in areas of production and quality
  • Maintain confidentiality and project a professional business image
  • Positive attitude and ability work independently from home, as well as with a team
  • Strong written and verbal communication skills
  • Active listening skills
  • Empathy, patience, adaptability, and a strong work ethic are critical to your success
  • Responsible for providing your own 19″ monitor or larger with VGA or HDMI port with corresponding cable, USB wired mouse, ethernet cable​, and optional USB wired keyboard
  • Responsible for having 5Mbps download and 2Mbps upload speed

Experience working from home is a definite plus.

From the company:

“As a work from home associate, BroadPath will provide you with a Laptop, 4 Port USB Hub, Bhive Web Camera, and USB Headset.”

Responsibilities (from listing):

  • Adhere to all call metrics as set forth by the client including Schedule Adherence, Average Handling Time, After Call Work and CSAT scores (Customer Satisfaction Scores) if applicable
  • Excellent Schedule adherence  – time management is a must
  • Are dependable, organized and service minded
  • Have quality focus and are detail oriented
  • Ensure compliance with BroadPath, Client, and HIPAA regulations
  • Review and Agree to BroadPath’s Bhive Agreement
  • Participate and Collaborate in BroadPath’s Bhive Engagement Platform

If interested in learning more about these work at home member customer service jobs, please see the original home-based employment listing. Good luck!

This remote job not right for you? Check out my earlier post – 10 Legit and Affordable Online Courses to Prepare You to Work from Home!

⏰ Train Online to Be a Home-Based Medical Coder in as Little as 6 Months!   Learn More!
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