Work at Home Member Customer Service Jobs with Broadpath

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Work at Home Member Customer Service Jobs with Broadpath

Broadpath is hiring work at home member customer service reps in the U.S. All home-based reps must be organized, dependable, and service minded. You also must have excellent time management abilities.

These work at home member customer service jobs appear to be full-time positions and are available immediately.

From the company:

“BroadPath is currently hiring experienced Customer Service Representatives to work from home! Customer Service Representatives will be responsible for navigating Healthplan members through the Health Insurance landscape through excellent service. Join our team of Customer Service professionals who have exceptional experience and are dedicated to excellence. Come work remotely with BroadPath as a Customer Service representative!”

Requirements (from work-at-home job listing):

  • Minimum of one year of recent experience working for a health plan as a Provider Service Representative
  • Must have strong technical skills (Microsoft Windows, keyboarding skills, strong systems aptitude, etc.)
  • Strong computer and telephone multitasking skills including: the ability to effectively search for and type information on the computer, navigate through multiple windows and screens quickly, and inputting information accurately while keeping pace with the call
  • Requires excellent verbal and written communication skills
  • Ability to remain focused and productive each day though tasks may be repetitive

Experience working from home is a definite plus.

From the company:

“As a work from home associate, BroadPath will provide you with a Laptop, 4 Port USB Hub, Bhive Web Camera, and USB Headset.”

Responsibilities (from listing):

  • Responsible for verifying member coverages, benefit types, eligibility dates, and claim payment/statuses for providers
  • Estimate member’s out of pocket expenses for select procedures or services and explain member copayments
  • Associates are expected to meet established performance goals in the areas of efficiency, call quality, customer satisfaction, first call resolution, adherence, and attendance

If interested in learning more about these work at home member customer service jobs, please see the original home-based employment listing. Good luck!

This remote job not right for you? Check out my earlier post – 10 Legit and Affordable Online Courses to Prepare You to Work from Home!

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