ADT is hiring work at home customer service jobs in the following U.S states: Alabama, Arkansas, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Nebraska, North Carolina, North Dakota, Oklahoma, South Dakota, Texas, Virginia, and Wyoming.
Many different schedules are available for these work at home customer service positions.
From the company:
“As our customers’ first point of contact, you will be the friendly voice of ADT, providing an excellent customer experience by troubleshooting their problems and providing technical support. We will rely on you to listen to our customers and use your deductive reasoning skills, technical expertise, creativity and passion for helping to meet their needs – and remind them that behind our great products is a focus on the customer experience with accountable and collaborative team members ready to help them.”
Requirements (from work-at-home job listing):
- High school diploma, GED, college degree or some college experience
- Two (2) years customer retention experience
- Technical aptitude, problem solving skills, computer proficiency
Duties (from listing):
- Answering incoming calls about our products and services with existing customers
- Retaining ADT customers by problem solving, deescalating customer issues and resolving account issues.
- Reviewing all contacts for accuracy while enhancing the department’s ability to maximize profitability and resolution.
- The ability to work independently to find the best solution.
All training for these work at home customer service jobs takes place online.
The company offers its home-based employees the following benefits: medical, dental, vision, a 401K with match, and more!
If interested in learning more, please see the original home-based employment listing.
This work-at-home job not right for you? Maybe it’s time to start a home business!
****************************************************************************************************
