ModsSquad is hiring work at home cybersecurity chat customer support agents in the U.S. These home-based positions are independent contractor roles.
All chat customer support agents must be able to commit to a minimum of 10 hours per week.
From the company:
“Our Mods bring super skills, a positive attitude and great vibe to project work everyday. Mods assist and guide customers to the right answers, solve concerns and are the GPS for customers to understand and optimize the best use of a client’s product or services. Project gigs available now and more are on the horizon.”
Requirements (from work-at-home job listing):
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Customer Support Experience
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Chat Support Experience
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HubSpot experience a plus but not required
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Workspace Requirements:
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Dedicated laptop or desktop computer with Windows 10 or above (Please note: A Chromebook is not sufficient for ModSquad projects.)
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Quality headset
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Quiet workspace to take calls
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Willingness to install MSQ security software and 2FA app on phone
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Orientation is paid. Scheduling is flexible, and compensation for these work at home chat customer support positions is competitive.
From the company:
“ModSquad has partnered with a client that makes security training and compliance fun with interactive learning programs that teach you about security through playing a game. Mods will be assisting customers through Chat support via HubSpot. As customers go through the training program and play the game they may have questions that arise and we will be there to help them out with general support.”
If interested in learning more about these home-based jobs, please see the original work from home employment listing. Good luck!
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