Sitel is hiring work-at-home customer service agents to join its team of associates. These positions are available across the U.S. You must have a passion for providing excellent customer support.
You will be handling billing inquiries, account or product questions, product or service orders, scheduling of installation, and product troubleshooting. Some up-selling may be required, depending on the client.
Requirements (from work at home employment listing):
- Prior customer service experience preferred
- Ability to diagnose customer issues quickly
- Excellent written communication and documentation skills
- Self-motivated and able to work independently
- Ability to communicate and work effectively with team members
- Professional, articulate voice
- Ability to multi-task in several computer apps while conversing with customers
- Type 25 words per minute with a minimum of 95% accuracy
- Enjoy working in a fast-paced environment; professional attitude
The company offers paid training, medical and dental benefits for full-time employees, vacation and holiday pay, employee discounts, and a 401K.
If interested in learning more about this home-based opportunity, please see the original job listing (Note: Ignore the location listed. These jobs are available throughout the U.S.). Good luck!
