AnswerFirst is hiring work at home customer service reps in the following U.S. states: Florida, Nevada, New Hampshire, South Dakota and Wyoming. You will train online from your own home office.
Training for these work at home positions is paid.
From the company:
“AnswerFirst Customer Service Professionals handle inbound activities for a multitude of business partners. Our Customer Service Professionals must display a positive attitude, organizational skills, patience and the ability to perform well under pressure in a remote environment.
“Our successful remote staff have the ability to work independently for extended periods of time, free of external interruptions. They remain engaged by listening with empathy, following scripts and instructions, communicating effectively, and capturing accurate information to create stellar customer service experiences at every opportunity.”
Requirements (from work-at-home job listing):
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Must be able to train in a virtual environment and meet equipment requirements to begin training. Position is a work from home opportunity.
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Must be self-motivated, confident and able to work without direct supervision
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Must be okay working without having the social environment of a traditional workplace
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Part-time and full-time positions available
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Evenings, weekends and holidays a must
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Split shifts are available
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Typing required (minimum 40 WPM with few errors)
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Outstanding verbal and written communications skills
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Positive attitude and professional demeanor
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Previous call center or work from home customer service experience preferred
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Bilingual a plus
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Must own approved equipment (computer with dual monitors, headset, webcam, UPS back-up)
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Must have high-speed internet with direct connection and own audio resource (VoIP soft phones and/or land line)
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Must be technically savvy with computers and virtual working environments
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Must have an approved, private, enclosed work space free from interruptions.
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Background check required.
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DRUG FREE WORKPLACE
The training process takes 2 to 3 weeks.
Work at home customer service staff typically work 8 hours per day, 5 days per week, working one weekend day per week (with one weekday off).
These work at home customer service positions offer opportunity for advancement.
If interested in this remote opportunity, visit the company’s home-based customer service page for examples of the types of calls you will be taking, as well as the opportunity to apply at the bottom of the page.
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