Work at Home Customer Support Jobs with Transcom

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Work at Home Customer Support Jobs with Transcom

Transcom is hiring temp work at home customer support in most U.S states. In this home-based position, you will be assisting grocery delivery clients.

Training for these work at home positions is paid and takes place in a virtual classroom. Employment is for 90 days.

From the company:

“In this temporary role, you will provide high-quality interactions to the customers of our grocery delivery client and assist them with questions and concerns about orders, products, and services. You will communicate with customers through inbound phone calls and/or chat to provide each customer with an outstanding customer experience.”

Qualifications (from work-at-home job listing):

  • At least 18 years or older
  • High School Diploma, or equivalent
  • Able to successfully pass a criminal background check
  • Able to work a full-time work week of 32-40 hours, with opportunities for overtime
  • Able to work a variety of shifts, influenced by business needs (this may include working evenings, weekends, and holidays)
  • Able to 100% adhere to an assigned schedule that will fluctuate daily
  • Strong computer knowledge, including ability to accurately type at least 30 wpm
  • Excellent English written and verbal communication skills
  • Courteous and friendly with high level of professionalism
  • Willingness to follow procedures and adhere to policies
  • Able to multitask applications while talking to customers on the phone and/or chat
  • Able to thrive in a fast-paced work environment
  • Able to actively listen to customer needs and demonstrate empathy
  • Ability to work in an environment where you must sit, communicate with others (verbally and electronically), type, read, multi-task, and concentrate, for the duration of your shift.
  • Previous call center and/or work from home experience, preferred
  • *Must live and work in one of the following states:
    AL, AR, FL, ID, IN, IA, KS, MO, NC, NE, ND,
    NH, NM, OH, OK, PA, SC, SD, TX, UT, VA, WI

All work at home customer support agents must have a quiet home office free of distractions and dependable high-speed Internet.

If interested in learning more about this telecommute opportunity, please see the work at home employment listing on the company website. Good luck!

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