Work at Home Customer Support Jobs with Transcom

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Work at Home Customer Support Jobs with Transcom

Transcom is hiring temp work at home tech customer support in many U.S states. In this home-based position, you will be assisting customers with smartphones, tablets, and computers.

Training for these work at home positions is paid and takes place in a virtual classroom.

From the company:

“In this Full-Time employee role, you’ll work comfortably from your home office to be the friendly voice of our Telecommunications client and support their customers with their smartphones, tablets, and computers. You’ll take inbound phone calls and use your technical expertise, and passion for outstanding customer service, to answer questions about products, services, or troubleshoot technical issues to find solutions.  “

Qualifications (from work-at-home job listing):

  • At least 18 years or older
  • High School Diploma, or equivalent
  • Able to successfully pass a criminal background check
  • Able to work a full-time work week of 32-40 hours, with overtime opportunities as needed
  • Able to maintain 100% strict adherence to the assigned schedule
  • Able to work a variety of shifts, including: evenings, weekends, and holidays
  • Able to work full-time hours, with reliable attendance, as outlined in the assigned schedule
  • Strong computer knowledge, including ability to accurately type at least 40 wpm
  • Excellent English written and verbal communication skills
  • Courteous and friendly with high level of professionalism
  • Willingness to follow procedures and adhere to policies
  • Able to multitask applications while talking to customers on the phone
  • Able to thrive in a fast-paced work environment
  • Able to actively listen to customer needs and demonstrate empathy
  • Ability to work in an environment where you must sit, reach, communicate (verbally and electronically), type, read, multitask, and concentrate in a prolonged setting.
  • Experience in a technical support role or troubleshooting technical issues preferred
  • Previous call center and/or work from home experience preferred

Location Requirements

Must live and work in one of the following states:

    • AL, AR, FL, GA, ID, IN, IA, KS, KY, LA, MI, MS, MO, NE
      NV, NH, NC, ND, OH, OK, PA, SC, SD, TN, TX, UT, VA, WI

All work at home customer support agents must have a quiet home office free of distractions and dependable high-speed Internet. The company provides its home-based employees a computer, monitor, and headset.

If interested in learning more about this telecommute opportunity, please see the work at home employment listing on the company website. Good luck!

This work at home job not right for you? Maybe it’s time to start a home business!

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