Work at Home Seasonal Benefit Counselor Jobs with Aon

Aon is hiring work at home seasonal benefit counselors in the U.S. You must have your high school diploma or its equivalent to qualify for this home-based opportunity.

These are full-time remote roles. Online training will be provided.

From the company:

“As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions as part of our Health & Benefits business group virtually, with start dates beginning in September 2021.”

Requirements (from work-at-home job listing):

Required Experience:

• Experience in Customer Service and/or sales experience in person and over the phone

• Ability to work in a fast paced environment with minimal instruction and a high degree of accuracy

• Proficiency in computer skills including the ability to navigate dual computer screens, work with a variety of enrollment systems, web tools, and ability to set up computer for remote work environment

• Ability to work in a team environment

• Ability to work a flexible 8 hour shift with call center hours of 8am-8pm

• Ability to flexible for on call work with peak season of September to December

• Ability to work from home, any location within the United States

 Preferred Experience:

• 1 + years of experience in Customer Service and/or sales experience in person and over the phone

• Benefits experience

• Bi-lingual Spanish

 Education:

• High school diploma or equivalent. College degree preferred. Responsibility and/or an equivalent combination of education and experience.

Responsibilities (from listing):

• Virtually attend orientation and client training

• Elevate the enrollment experience of our client’s workforce

• Proficiency in the benefit enrollment cases which have been assigned

• Ability to support the communication and enrollment of core and voluntary employee benefits in a call center environment

• Be polite and courteous to all customers and staff. Maintain a professional demeanor at all times

• Regular and timely attendance

• Adhere to all work and break schedules

• Work remote flexible schedules (day or evening), based upon workload and client requirements

• Communicate information thoroughly and perform work completely and accurately

• Enter information accurately into the enrollment system

• Keep informed regarding industry information, new product information, legislation, coverages and technology to continuously improve knowledge and performance.

• Interact with others effectively by utilizing good communication skills, cooperating purposefully and providing information and guidance, as needed, to achieve the business goals of the company

• Perform all other related and compatible duties as assigned.

• Sets priorities and manages work flow to ensure efficient, timely and accurate processing of transactions and other responsibilities

• Maintain a cordial and effective relationship with clients, co-workers, carriers, vendors and other business contacts

If you’d like to learn more about these work at home seasonal benefit counselor jobs, please see the original home-based employment listing. Good luck!

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