Kelly Services Hiring Home-Based Tier 1 Customer Support

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Kelly Services Hiring Home-Based Tier 1 Customer Support!

Kelly Services is hiring home-based Tier 1 customer support in the United States. According to the company’s listing, these opportunities “are long-term, providing best-in-class support for the world’s largest manufacturer of MP3 players, smartphones, and tablets.”

Full training will be provided.

Requirements (from work-at-home job listing):

  • HS diploma or equivalent
  • 6 months experience in a customer service role
  • Quiet work from home environment free of background noise and interruption
  • Ability to work a flexible schedule including evenings, weekends, and holidays
  • Advanced -user-level- knowledge of computer technology and computer operating systems:
    Copying/cutting and pasting text
    Opening, closing, collapsing and switching between various applications and windows/sessions on a PC or Mac
    Downloading, opening, saving, printing and/or deleting files, in addition to managing, installing, and uninstalling, application programs and software
  • Experience with the following devices:
    Personal computer (PC) or Apple Mac computer
    Smartphone, PDA’s or MP3 players
    Music downloading, organizing, CD Ripping
    Understanding of internet concepts and features
    Navigation to web addresses
    Internet security, secured connection – SSL
    Managing usernames and passwords for multiple sites
    Search engines, concepts, words, and the ability to search the internet for specific information in a timely manner
    Email application functionality including:
    Accessing, navigating, and full feature use of web-based email applications (Outlook, Gmail, Yahoo, Comcast, other ISP provided/hosted email)
    Ability to organize email, maintain folders, and manage attachments and downloads.

Compensation starts at $10.00 to $10.75 per hour, with an opportunity for bonuses. These are long-term positions with growth potential.

You must be able to pass all pre-employment screens prior to hire.

If interested in this telecommute opportunity, please see the original home-based employment listing. Good luck!

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