Work at Home: American Express Small Business Customer Care Agents

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Work at Home: American Express Small Business Customer Care Agents

American Express is hiring work at home small business customer service agents in all U.S. states except Alaska, California, and Hawaii.

These are full-time work at home positions. You must have a quiet home office, free from distractions and background noise.

From the company:

“Individuals that have a winning attitude, coupled with demonstrated success in customer service, relationship building talents, and with an excellent aptitude to position and sell products are the only candidates that need apply. American Express has the best payment products in the world, and we are looking for the few individuals that possess the skills to serve the best customers in the world, ours.”

Requirements (from work-at-home job listing):

  • Customer service experience (two years+) with a passion for building customer loyalty through exceptional listening, consultative relationship building, resourcefulness and strong written and verbal communication
  • Proven success in a customer service and sales environment (two years+)
  • Ability to work in a fast paced metric driven environment with proficient multitasking and navigation in a web-based environment
  • Experience owning or working in a small business is a plus
  • This position operates in a 24/7 environment and we are currently hiring for day and early evening hours.
  • High school diploma or equivalent required. Bachelor’s degree preferred; Education benefits available

American Express will cover the cost and monthly fees of dedicated phone and Internet service for its work at home employees.

Training for these home-based positions is paid and will take place online from your own home office.

If interested in learning more about this telecommute opportunity, please see the American Express Careers page for more details and to apply. Good luck!

Before you interview for a work at home customer service position, be sure to read my earlier post – Interviewing for a Customer Service Position? Be Prepared!

This not the right home-based job for you? Prepare for your dream job by training online! See 10 Legit and Affordable Online Courses to Prepare You for a Work at Home Career!

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