The Yeomen is seeking work at home email community support. Specifically, they are seeking home-based community support team leads in the U.S.
From the company:
“The Yeomen is proud to be a support partner for Vimeo, the leading video platform for creative professionals. We are currently looking for an experienced manager to lead the team of 18 Yeomen support ninjas who engage and support the Vimeo community day in and day out.”
Requirements (from work-at-home job listing):
- At least 2 years of experience in a customer support role.
- At least 1 year of leadership experience within a team setting.
- Amazing written English communication skills.
- Internet savvy and computer literate.
- Comfortable with customer support concepts like macros and templates.
- Excellent attention to detail and ability to recognize patterns and solve problems
- Great people skills and a desire to learn new things.
- The ability to identify team member strengths and weaknesses.
- Previous technical support experience required, at least 2-4 years’ experience in a virtual help desk environment.
- High school diploma, or the equivalent knowledge and experience, is required, some college preferred.
- Knowledge of help desk software.
- Notable skills with the written word. (Important enough that we mentioned it twice!)
- Able to collaborate with others and work effectively in a virtual environment.
As a work at home employee, you can work from anywhere with Internet access – home, the coffee shop – you name it!
Additionally, all remote employees receive a new Macbook and the software necessary to successfully do the job. Salaries are competitive.
If interested in this home-based position, please see the original work at home employment listing (position is taken)! Good luck!
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